5 Simple Techniques For Telus customer service

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Qualified was capable to wander me via my problem and served pinpoint exactly where the trouble was taking place and suggested me of an alternative so I could get my career accomplished. I so appreciated his assist and tolerance in going for walks me through the different scenarios. He adopted up with information on my up coming techniques.

@Oleginza Wrote: I referred to as Telus CS at eight.55AM Mountain time and so they hanged up on me, stating that I really need to call all through "normal Business hours". Is that this for genuine?

Have you ever tried making use of the net Chat? Go surfing to My TELUS along with the the Chat icon will likely be in the reduce ideal on the window. Solution the questions about which kind of enable you will need then maintain replying to the bot with "I want to talk to somebody" until eventually the bot gives up and passes the Chat to anyone.

It is possible to only modify it. I waited for an hour over the cellphone to speak to a human. He was useful, but had to redirect me to another man or woman. I had been then on keep for an additional hour. They offered me an improved offer, but it really wasn't what was made available on the internet. Individuals specials are For brand spanking new customers. Like a loyal customer I would have to pay $78 in comparison to $60 for a new customer, for that service I required.

I understand it is very irritating since I'm in exactly the same problem, nevertheless it can be with regards to the TV sign that's been dropped. 

Car-propose aids you rapidly narrow down your search results by suggesting doable matches when you type.

• I spoke to numerous agents, like Maria and Regal, who couldn't give clarity or escalate my circumstance as asked for.

Resolved discussions will be closed and saved for 90 times, and might be accessed in the Information Centre inside the My TELUS application. 

I'll cancel all of the services dwelling and cell with Telus and tell my friends and family to take action, that was the worst knowledge I bought with Telus

My qualified assisted me with my worry and answered all of my adhere to-up thoughts. You have the very best persons Performing to suit your needs!

It happened on Sunday which i experienced a horrible issue. But I was content to find out this Internet site worked on weekends. And Helen granted me help, time, and persistence to resolve the situation. I am so grateful I cannot inform!

My specialist is a really individual male. He taught me how to fix my dilemma in numerous uncomplicated methods. What’s far more, he guided me as a result of each and every step, occasionally in excess of once. I am definitely grateful!

Hello everyone, I need to Call customer service with regard to modifying a payment arrangement. I wanted to know when there is an e mail or other way to Get hold of them simply because I'm Performing, and many situations I seek to contact And do not get to talk to somebody in advance of I should dangle up.

This is the substantial waste of your time and only produces a very discouraged customer ahead of they get to speak for the CSR and now the CSR has to deal with telus billing support an presently pressured for their Restrict customer.

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